TERMS

1. Scope of application

These terms and conditions apply to all customers who purchase sofa furniture through our website or stores. When placing an order, the customer indicates that he has understood and agreed to these terms.

2. Product information

Product description: The company strives to ensure that the description of all products is accurate, including size, color and material. If the information is incorrect due to technical reasons, the company reserves the right to correct it.
Price policy: All products are sold at the marked price, and the price is subject to change without further notice.

3. Order and payment

Order confirmation: After the customer places an order, the company will confirm the order by email. The customer must make payment after confirming the order.
Payment method: We support a variety of payment methods, including credit cards, debit cards and Alipay. Customers must ensure that the information provided is accurate and valid.

4. Delivery and installation

Delivery service: The company provides door-to-door delivery service, and the specific delivery time will be notified when the order is confirmed. The company is not responsible for delays caused by force majeure.
Installation service: If installation service is required, please indicate it when placing an order, and the relevant fees will be clearly listed in the order.

5. Return and Exchange Policy

Return Conditions: Customers can apply for a return within 30 days after receiving the product, provided that the product is unused and the packaging is intact. Special customized products are not eligible for return.
Exchange Process: For products with quality problems, customers should contact customer service within 72 hours after receiving the product, and we will handle the exchange in accordance with relevant regulations.

6. Warranty Terms

Product Warranty: All sofa furniture has a one-year warranty from the date of purchase, which guarantees material and workmanship defects under normal use.

The warranty does not include: damage caused by human damage, normal wear and tear, and damage caused by improper use.

7. Limitation of Liability

The company is not responsible for any indirect losses or additional expenses caused by the use of the product.

8. Applicable Law

These terms and conditions are subject to US law. In the event of a dispute, the parties shall resolve it through friendly negotiation. If the negotiation fails, they may file a lawsuit in the court where the company is located.

9. Modification of Terms

The company reserves the right to modify these terms and conditions at any time, and the modified terms will apply to all new orders.

If you have any questions, please feel free to contact our customer service team. Thank you for your support and trust!